Whistleblower Hotline

Cash Store Financial's Whistleblower Hotline             

Our Commitment

At Cash Store Financial the provision of accurate and reliable financial reporting is a foundational responsibility that we take seriously. To uphold this responsibility, The Whistleblower Hotline was established for associates and other stakeholders to report their concerns regarding:  

• Accounting practices
• Internal accounting controls
• Auditing matters
• Violations of the Code of Business Conduct and Ethics

How to Report (Hotline)

The Hotline is managed by Equity Corporate Services Inc., an independent, third party supplier, that provides a confidential and anonymous communication channel for reporting concerns.  

Associates and stakeholders can access the Whistleblower Hotline and have messages delivered directly to the Audit Committee using any of the following methods: 

• Internet - File A Report  - Select this link to complete an online complaint form.
  • When prompted for a USER NAME type in the word "Cashstore"
  • When prompted for a PASSWORD type in the word "C7cash"
• Toll Free Telephone: 
  • 1-877-266-2579 (Canada and US)
  • 403-266-2579 (International)
• Toll Free Fax:
  • 1-877-216-8459 (Canada and US)
  • 403-216-8459 (International)